Returns & Exchanges
We want you to be fully satisfied with your purchase, which is why we offer a 30-day return window for all unworn CAT Footwear products in their original packaging. Please ensure items are in resalable condition to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process and attach it securely to your package.
Pack and Ship
Place the unworn boots or apparel in their original branded box, then place that box inside a standard shipping carton to prevent damage.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing